Return Merchandise Authorization (RMA)

To initiate a request to utilize your warranty in accordance to our Terms and Conditions, please complete the form below and submit for processing.

A member of our Customer Experience Team will enter your request and contact you within 48 hours to update you on the status of your submission and to request any additional information if needed.

To see our full Warranty Terms and Conditions, click here.

  • Contact Info:

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  • Warranty Info:

  • Model Number is located on the safety (ETL) sticker on your fixture.
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  • Number of fixtures needing service.
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  • Please attach any documentation, photos of failure mode, or damage (if applicable).
  • Current Shipping Information: